Customer Support

Connect a new channel, enable a channel, or update a channel’s settings.

Connect a new channel

How to map, update or unmap your room rates with your room rates on your connected channels.

Map room rates to a channel

How to disable a channel

Update and manage channel settings

Errors and error messages you may encounter with your channel room rates, and how to resolve them.

Troubleshooting channel mapping errors

How to fix incorrect mapping or mismatched rate configuration

Channel mapping: Frequently asked questions

Connect to SiteMinder GDS

Set up a rate multiplier for a channel

Connect and map to iHotelier

Connect and map to Hostelworld

Map to Despegar

Connect to Despegar

Connect and map to Roiback

Connect and map to SynXis

Map to Hotelbeds

HRS mapping guide

Connect to Hotelbeds

How to enable a channel and start sending inventory updates.

Enable a channel connection

Connect and map to Agoda

Channels

Connect to Booking.com

Map to Booking.com with enhanced sync — manage your rooms and rates via Little Hotelier without needing to log into Booking.com.

Map to Booking.com with enhanced sync

Booking.com enhanced sync: Frequently asked questions

Learn about Booking.com's features

Booking.com

Connect Airbnb

Disconnect or delete Airbnb

Discounts for Airbnb

Map to Airbnb

Frequently asked questions about connecting Airbnb to your platform.

Connect Airbnb: frequently asked questions

Airbnb reservations: frequently asked questions

Airbnb

Connect to Expedia

Map to Expedia

Learn about Expedia's features

Expedia

Create a custom design with text, images, and links

Contact us

Little Hotelier

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Find answers and get help from Intercom Support and Community Experts

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