What is a Channel Property code?
A Channel Property code is a unique code that an online travel agent (OTA) or distribution channel assigns to your property. It identifies your property within that channel's own system, and you need it to connect the channel to Little Hotelier.
Depending on the channel, this code may be labelled differently:
Property ID
Property code
Hotel ID
Hotel code
Channel ID
Account Number
Little Hotelier does not have a specific Property ID for your Little Hotelier account. When connecting a channel (OTA) to Little Hotelier, the only required code is the Property code (Property ID) assigned to your account on that specific channel (OTA).
Where do I find my Property code for a channel?
Your Property code for a channel, also called Channel Property code, Property ID or Hotel ID, is assigned directly by the channel, not by Little Hotelier.
It identifies your property inside the channel's system. Each connected OTA or channel has its own unique code for your property.
To find your channel property code, do one of the following:
Log in to that channel's extranet
Contact that channel's support team
Contact your market manager for that channel
When do I need the channel Property code?
You'll be asked for the Property code (the code the channel has given you) when connecting a new channel for the first time in Little Hotelier.
Do I need a Little Hotelier ID to connect a channel?
No, you don't need a Little Hotelier ID to connect a channel. There is no property ID for your Little Hotelier account.
In the channel's extranet or with the travel agent, set up the connection to SiteMinder or "SiteMinder RDX". These are the names channels use to identify Little Hotelier as the connectivity integration in their extranet. You don't need any SiteMinder ID (or SPID) to connect.
In Little Hotelier, connect to the channel using the property ID the channel assigned to you. The connection is established through the property ID assigned by the channel.
I need to update my Property code for a channel
To update your Channel Property code, note that the Property code field in Channel settings is read-only, so you can't change it directly. To update your Property code for a connected channel, you must contact our support team to do this for you. They can disconnect the old code and update it to the new one.
⚠️ Changing your Channel Property code requires re-mapping all your rates to the channel.
Key things to remember
Your Channel Property code is assigned by the channel, not by Little Hotelier
Little Hotelier does not have its own Property ID for your account
Only our support team can update your Channel Property code (Property ID, Hotel ID) for a channel connection