Map your room rates to your channels in Distribution > Channels to send and receive inventory updates and reservations. This prevents overbookings and missed reservations.
Before you start mapping
Create room rates in Rooms and rates > Rate plans
Create matching room rates in your channel's extranet
Map your room rates to a channel
Go to Distribution > Channels
Click the ellipsis button (three dots button) next to the channel
Select Edit room rates mapping
Use the Mapping status toggle to select Unmapped
Find your platform room rate in the Channel manager column on the left, then on the right, click Map to [channel name]
Click Yes to Start updating channel
Select the corresponding channel rate from the drop-down menu
Review and enter any additional settings for the channel rate
Click Save
Once you map a room rate to a channel, a “channel room rate” will be created.
Map a single room rate
For an easy way to map a single room rate, such as for any new rate plans or promotional rates you add, you can map from the rate plans page:
Go to Rooms and rates > Rate plans
Click on the room rate
Select Map to channel > choose your channel, then save the channel rate configuration
If you have created a matching room rate in your channel's extranet but cannot see it when trying to map, ensure the rate is active in the channel's extranet and wait at least 60 minutes.
Check your mapping
After mapping, check that:
All required room rates are mapped to the channel
The correct rates and restrictions appear in your Inventory grid
The channel is enabled in Channel settings
Check that all your rates are mapped correctly:
Go to Distribution > Channels
Select Edit room rates mapping
Use the Mapping status toggle to select Unmapped
Check that all required rates are mapped
If you find unmapped rates, either:
Create matching rates in your platform to keep selling them
Remove them from your channel's extranet
Check your rates and restrictions
To check inventory for your mapped rates are correct:
Go to Distribution > Inventory
Filter by channel
Check the values for rates and restrictions
Enable the channel
After mapping all required room rates and checking that rates, availability, and restrictions are correct, enable the channel to start selling.
To enable the channel:
Go to Distribution > Channels
Find the channel and click the ellipsis (three dots button)
Select Update Channel settings
Click Enable the connection to [channel name]
Manage your channel room rates
Update a channel room rate
To update settings for an existing channel room rate:
Go to Distribution > Channels
Click the ellipsis button (three dots button) next to the channel
Select Edit room rates mapping
Click on the channel rate
Click Configure
Update your settings
Click Save
Disconnect a channel rate
Go to Distribution > Channels
Click the ellipsis button (three dots button) next to the channel
Select Edit room rates mapping
Click on the channel rate
Click Disconnect from channel
Review the warning and click Disconnect
Notes:
Disconnecting a rate stops all inventory updates from Little Hotelier to the channel, but the rate remains on the channel
Remove the room rate from the channel's extranet before disconnecting it from Little Hotelier
You can always remap a channel rate at a later time if needed