Before mapping

Before mapping to Despegar, make sure you have created your rates on both their extranet and Little Hotelier.

Despegar contracts

Each room rate on Despegar is considered a contract, with a contract start and end date
Our platform will only update rates, availability and restrictions between these contract dates
Ensure you have the correct contract end dates or extend your contract end dates on Despegar, before mapping your room rates

Our platform does not support connecting to properties where contracted rates (rates that are managed or derived from the channel) have been enabled
You will need to request the removal of these contracted rates before connecting Despegar on our platform

If you do not want to send your Base currency to Despegar, you can configure an alternate currency:

Navigate to Setup > General information > Currency conversion
In Despegar’s Channel settings, configure the setting Channel Currency Conversion to convert your base currency into a different currency

Notes:

Currency conversion is only applied to the rates set in the inventory grid
Currency conversion will not apply to extra person charges and discounts configured in the channel rate’s settings
Extra person charges and discounts need to be set in the currency being sent to the channel
If you make any changes to currency settings, check your online channels to ensure they are displaying correct rate information
It may take several minutes for channels to display updates

Navigate to Distribution > Channels
On the My channels tab, locate Despegar and click on the ellipsis (...) to open the Channel actions menu
Select Edit room rates mapping
Use the Mapping status toggle to select Unmapped
In the channel column, locate the platform room rate and click on Map to Despegar
In the Channel rate configuration window, select Yes to begin updating rates, availability and restrictions
Under Mapped to, select the corresponding channel rate from the drop-down menu
Click Save

When mapping your rates to Despegar, you'll need to configure:

Extra adult rate: Fee charged per additional adult beyond included occupancy
Extra child rate: Fee charged per additional child beyond included occupancy
Extra infant amount: Fee charged per additional infant beyond included occupancy
Single guest discount:
Amount
Percentage
None

Notes:

Currency conversion will not apply to the extra adult/child/infant rates and single guest discount
Extra rates will need to be set in the currency being sent to the channel