Update channel settings
To update channel settings:
Navigate to Distribution > Channels
In the My channels tab, click the ellipsis button (three dots button) next to the channel name
Select Update channel settings
In the Channel settings tab, click the edit button
Make required changes
Click Save
Example channel settings
If you need to update your property code in channel settings, please contact our support team.
Rate multiplier
A rate multiplier adjusts your rates before they are sent to a channel. Use the Rate multiplier simulator to test how your channel rates will change compared to your daily Full rate.
Your rates in the Inventory grid show without the Rate multiplier applied.
Currency conversion
To use currency conversion:
First enable currency conversion in your property settings (Setup > General information)
Configure currency conversion in Channel settings to send prices to the channel in a different currency to your base currency
The currency selected in your platform must match the currency in the channel’s extranet.
Notes:
Currency conversion only applies to rates in the Inventory grid
Currency conversion cannot be used if rate plan currency is enabled (i.e. if you choose to use different currencies in the inventory grid)
Currency conversion will not apply to extra charges configured in the channel rate’s settings (i.e. extra person charges and discounts). These extra charges need to be set in the currency being sent to the channel, as currency conversion will not apply to them.
Check your channels after changing currency settings to ensure correct rates are displayed. It may take several minutes for channels to display updates.
Reservation email address
If you see a reservation email address field in channel settings:
Enter your email address to receive reservation notifications from your Little Hotelier
If there is no reservation email address field in channel settings:
You'll need to set up and receive email notifications directly from the channel
Enable or disable a channel
Enable the channel once you have mapped all required room rates.
Navigate to Distribution > Channels
Find the channel and click the ellipsis (three dots button)
Select Update Channel settings
Click Enable the connection to [channel name]
Disable the channel in channel settings if you want to stop inventory updates from being sent from your platform to the channel for all channel rates.
Notes:
The reservation commission percentage setting is only available for Agoda, Trip.com, Expedia, and Jetstar. When enabled, the channel's commission percentage will be added to reservation totals shown in your platform and sent to your PMS for NET rates.
View change history for a channel by going to Distribution > Channels > click the ellipsis button (three dots button) next to the channel's name > select Audit
Reorder how channels appear in your inventory grid and rate plan list by going to Distribution > Channels tab > click Reorder in the My channels tab > drag and drop the channel names > click Save