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Connect and map to iHotelier

Updated over 5 months ago

Inventory updates supported by iHotelier

Supported updates:

  • Rates and occupancy: Rates on the Inventory grid, extra adult rate, extra child rate, single guest discount, and double rate modifier.

  • Availability

  • Minimum stay / minimum stay on arrival

  • Stop sell

Not supported:

  • Maximum stay

  • CTA (closed to arrival)

  • CTD (closed to departure)

  • Inclusions

iHotelier has a maximum inventory update period of 364 days.

Connect to iHotelier

Before connecting

  • Have an iHotelier account and set up your property in iHotelier

  • Create rooms and rates in iHotelier’s extranet, to match the set up in Little Hotelier

Connect to iHotelier

  1. Log into your iHotelier extranet. Request an XML connection with SiteMinder. Take note of the Property code (also called “hotel ID”) that iHotelier has assigned to your property.

  2. In Little Hotelier, go to Distribution > Channels, find and click on iHotelier > follow the steps to connect

  3. Once you confirm and click Connect, please wait 24 hours for our support team to confirm the connection with iHotelier

Update iHotelier channel settings

Once the connection with iHotelier is confirmed and activated, you can update the channel settings:

  1. Navigate to Distribution > Channels

  2. Find iHotelier and click on the ellipsis button (three dots button)

  3. Select Update channel settings

iHotelier supports the following channel settings:

  • Rate multiplier

  • Process reservations by room:

  • If set to Yes, only the room code of received reservations will be used to process bookings

  • If set to No, reservations will be processed using both the room and rate code

Map to iHotelier

  1. Navigate to Distribution > Channels

  2. Find iHotelier and click on the ellipsis button (three dots button)

  3. Select Edit room rates mapping

  4. Click Map to iHotelier on the room rate you want to map

  5. Configure the settings for the channel rate

  6. Configure iHotelier specific settings if needed (Double rate modifier and restriction level)

  7. Click Save

iHotelier settings

Double rate modifier

Specify an amount that will be added to the rate in your Inventory grid. The total amount will be set as the double rate for iHotelier (when the room is booked for two people).

Example: If you set the Double rate modifier to 5, and the rate for this room is 100, iHotelier’s double rate will be 105.

Restriction level

Specify how restrictions are managed by entering:

  • Room: Restrictions apply to all room rates assigned to the room type

  • Rate: Restrictions apply to all room rates linked to the rate plan

  • RoomRate: Restrictions only apply to the room rate

Example:

  • You offer a 'Non-refundable' rate plan for your 'Single' and 'Double' rooms

  • You set the iHotelier's channel rate Restriction level to "Rate"

  • You set a stop sell on your 'Single non-refundable'

  • iHotelier will receive a stop sell for the 'Non-refundable' rate plan, affecting all 'Non-refundable' room rates of both 'Double' and 'Single' rooms

Enable iHotelier

Once you have mapped all required room rates and checked that availability, rates and restrictions are correct:

  1. Navigate to Distribution > Channels

  2. Find iHotelier and click on the ellipsis button (three dots button)

  3. Select Update channel settings

  4. Click Enable the connection to iHotelier

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