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Connect to Booking.com

Updated over a month ago

Why connect to Booking.com?

Booking.com is a leading online travel agency and one of our most popular channels, and with more than 28 million listings worldwide, connecting to it can significantly boost your property’s reservations, revenue, and visibility.

The Enhanced Sync feature makes it easy to map to Booking.com. You can manage your property’s room types and room rates via Little Hotelier without needing to log into Booking.com.

Updates supported by Booking.com

The inventory updates that Little Hotelier sends to Booking.com include:

  • Rates

    • Rates shown on the Inventory page

    • Extra adult rate

    • Single guest discount

  • Availability

  • Restrictions (see examples in the ‘Note’ section below)

    • Minimum stay: Also called ‘minimum stay on arrival’, this restriction only applies to the check-in day. Example: If you set this restriction to ‘3’ for 2 June 2023 and a guest wants to book a two-night reservation starting on 1 June 2023, they will be able to make the reservation.

    • Minimum stay through: This restriction applies to all of the days booked in the reservation. Example: If you set this restriction to ‘3’ for 2 June 2023 and a guest wants to book a two-night reservation starting on 1 June 2023, they will not be able to make the reservation.

    • Maximum stay: Also called ‘maximum stay on arrival’, this restriction only applies to the check-in day

    • Maximum stay through: The restriction applies to all of the days booked in the reservation

    • Stop sell

    • CTA (closed to arrival)

    • CTD (closed to departure)

Notes:

  • Booking.com has a maximum inventory update period of 545 days

  • Channels that accept stop sells can also accept your platform’s release period

  • Booking.com offers two pricing models: standard pricing and an occupancy-based pricing (OBP). To change between these models, please contact our support team.

  • By default, Little Hotelier sends minimum and maximum stay restrictions to Booking.com as ‘through’ rather than ‘on arrival’. To change this, enable the ‘Use length of stay on arrival’ setting in your channel settings. Note that any length of stay restrictions already sent will require manual adjustment directly in the Booking.com extranet.

  • When Enhanced Sync is enabled, your room type and room rate updates will be centrally managed via Little Hotelier and certain settings will be synced to Booking.com, including rate plan settings and room type details.

Connect to Booking.com

You need a Booking.com account before connecting the channel. To connect Booking.com, follow these steps:

Step 1: Set up SiteMinder connection in Booking.com extranet

Start by creating a Booking.com account and connecting SiteMinder RDX” through Booking.com’s extranet. Complete this step before setting up the channel connection in Little Hotelier.

Step 2: Connect Booking.com

  1. Navigate to Distribution > Channels

  2. Open the All channels tab to see a list of all the available channels

  3. Find and click on Booking.com

  4. Click Connect

  5. Click Log in to Booking.com and follow the steps below:

    1. Select the property that you want to connect to Booking.com

    2. Take note of the Hotel ID (also called hotel code or property code)

    3. Confirm the connection to ‘SiteMinder RDX’

    4. Click Save

  6. Enter your Reservation email address and your Property code, then click Next

  7. (Optional) Set up Currency conversion

  8. (Optional) Set up a Rate multiplier

  9. Review the connection and click Finish

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