Customer Support

Managing reservations in Little Hotelier

Potential reasons overbookings can occur and how to handle and prevent them.

Troubleshooting missing reservations and overbookings

View or edit reservation payment card details

Invalid credit card details

Record a payment or refund for a reservation

Reservations: Frequently asked questions

What Virtual credit cards (VCC) are and how to process VCC payments for your reservations.

Virtual credit cards (VCC)

Run and export reservation data

How to manage housekeeping in Little Hotelier

How to mark reservation invoices as final

Mark reservation invoices as final

Manage unallocated reservations in the Calendar

How to confirm or discard an unconfirmed direct booking reservation.

Manage unconfirmed reservations

How to check guests in and out by updating their reservation status in Little Hotelier

Change the status of a reservation (check in and check out guests)

How to manually create a reservation for walk-in, phone, or e-mail bookings

Create a manual reservation in Little Hotelier

Reservations

Create a custom design with text, images, and links

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Little Hotelier

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