Overview
Little Hotelier provides two main ways to search for reservations:
Through Calendar using check-in or check-out dates
Through Reservations using filters like guest name, booking reference, invoice number and booking status
Search for reservations
Using filters
Booking reference (partial or full)
Invoice number
Date type:
Check-in date
Check-out date
Booked on date
Status:
All
Cancelled
Checked-in
Checked-out
Confirmed
Set your preferred date criteria before searching, or leave blank to view results for any date.
Searching without dates
If you can’t remember the exact dates:
Select a date range using the Date from and Date to filters
Leave date fields blank to search across all dates
When searching without dates, use at least one other filter. For large search results, Little Hotelier will only display reservations from the first 31 days. Use the Export feature to view all search results.
Search results
After clicking Search, results display the following information:
Status (Confirmed, Checked-in, Checked-out or Cancelled)
Name (Primary contact details)
Reference (Booking confirmation number)
Source (Extranet, Direct or Channel name)
Occupants
Check-in/check-out dates
Booking date
ETA (estimated time of arrival)
Room number
Outstanding balance
Invoice number
Understanding reference numbers
Reference numbers consist of:
Letter code indicating booking source
LH: Little Hotelier direct booking
BDC: Booking.com
EXP: Expedia
ABB: Airbnb
AGO: Agoda
HWL: Hostelworld
Unique sequence number
Export reservation data
Navigate to Reservations
Set desired filters
Click Search
Click Export
File exports in CSV format
Additional export information
The exported CSV file provides comprehensive reservation details including basic booking information, guest contact details, stay information, room and rate details, payment records, and guest numbers. Some fields (marked with an asterisk in the system) are only populated for direct bookings or manually created reservations. This detailed export allows for thorough analysis and reporting of your property's booking data.