Generate statistics reports in Little Hotelier to view and analyse your property's key performance indicators (KPIs) including your occupancy rate, average daily rate and revenue metrics.
Running a statistics report
Navigate to Reports
Click on Strategic > Statistics
Under Search by, select to search by Stay date or Booked-on date
Select date filters (Date from and Date to)
Leave the Revenue includes tax option unchecked if you wish to exclude tax in the report
Click Run report
Click Export to download a CSV file
Unallocated reservations aren’t counted in any room night metrics or occupancy but are included in revenue calculations.
Definitions and calculations
Capacity metrics
Report item | Description | Calculation |
Total room nights | Total capacity. | Number of rooms x number of days. |
Closed room nights | Number of nights with a room closure. | Sum of closure nights. |
Occupied room nights | Total number of room nights that are sold. | Sum of booked nights. |
Unoccupied room nights | Number of nights with no reservations and no closures. | Total room nights - (Closed + Occupied room nights). |
Performance metrics
Report item | Description | Calculation |
ADR | ADR or Average Daily Rate measures the average price paid per room. | Calculation: Rooms Revenue / Total Number of Rooms Sold (or Occupied). |
Average revenue per booking | Average revenue generated per booking. | Calculation: total revenue / total number of bookings. |
Cancelled reservations | The number of reservations made through this channel that was cancelled within the selected date range. | Stay date: Includes cancelled room rates only for dates within the selected range (e.g., Dec 1-31). Booked-on date: Includes rates for all cancellations made during the selected booking period (e.g., reservations booked Dec 1-31). |
Lead time | It shows on average how many days in advance this room or room type is booked before the check-in date. | Calculation: Total Lead Time / Total Number of Bookings. Stay date: Averages time between Booked-on and Check-in dates for reservations with at least one night in the selected range. Booked-on date: Averages time between Booked-on and Check-in dates for all reservations made during the selected range. |
LoS | LoS or Length of Stay is the average length of time that the guests stay at your property for a certain period. | Calculation: Total Length of Stay / Total Number of Bookings. Stay date: Averages length of stay for reservations with at least one night in the selected range. Booked-on date: Averages length of stay for all reservations booked during the selected range. |
Occupancy | The percentage of available rooms occupied for the specified period. Room closure is excluded from the calculation. | Calculation: Occupied Room Nights / Total Available Room Nights. |
RevPar | RevPar (Revenue Per Available Room) is the daily room revenue generated per available room. Room Closures are excluded from the calculation. | Calculation: Room Revenue / Total Rooms Available. RevPar is only displayed when the report is filtered by Stay date. |