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Virtual credit cards (VCC)

Updated over 6 months ago

Overview

Virtual Credit Cards (VCCs) are digital payment methods provided by certain booking channels (OTA’s). These cards allow channels to handle guest payments and invoicing directly, streamlining your payment collection process.

Understanding VCCs

What is a Virtual Credit Card?

A VCC is a digital payment method that:

  • Is generated by booking channels for specific reservations

  • Contains a pre-loaded balance matching the reservation amount

  • Has specific activation and deactivation dates

  • Can typically only be charged once

VCC information

Depending on the booking channel, you may see:

  • Balance: The amount available to charge

  • Activation date: The earliest date you can process the payment

  • Deactivation date: The last date the VCC remains valid

Payment processing

  • Most channels recommend processing the full VCC balance in a single transaction

  • Always check the specific channel's VCC payment policies

  • You cannot charge the VCC after its deactivation date

  • Process payments only within the activation and deactivation date range

Balance updates

  • VCC details may change if a reservation is modified or cancelled

  • Some channels don't automatically update the VCC balance in Little Hotelier after partial charges

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