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Connect and map to Hostelworld

Updated over 5 months ago

Inventory updates supported by Hostelworld

Supported updates:

  • Rates and occupancy: Rates on the Inventory grid, extra adult rate, extra child rate, single guest discount

  • Availability

  • Minimum stay / minimum stay on arrival

  • Maximum stay

  • Stop sell

Not supported:

  • CTA (closed to arrival)

  • CTD (closed to departure)

Hostelworld has a maximum inventory update period of 750 days.

Before connecting

Before connecting to Hostelworld, you will need to:

  • Have a Hostelworld account and set up your property in Hostelworld

  • Create rooms and rates in Hostelworld’s extranet, to match the set up in Little Hotelier

Connect to Hostelworld

  1. Log into your Hostelworld extranet. Request an XML connection with SiteMinder. Take note of the Property code (also called “hostel number”), and the API or XML password that Hostelworld has assigned to your property.

  2. In Little Hotelier, go to Distribution > Channels, find and click on Hostelworld Group > follow the steps to connect

  3. Once you confirm and click Connect, please wait 24 hours for our support team to confirm the connection with Hostelworld​

Update Hostelworld channel settings

Once the connection with Hostelworld is confirmed and activated, you can update the channel settings:

  1. Navigate to Distribution > Channels

  2. Find Hostelworld Group and click on the ellipsis button (three dots button)

  3. Select Update channel settings

  4. Update the following settings:

    1. Property code

    2. API password

    3. Currency

    4. Rate multiplier

    5. Tax exclusive rates (select Yes if your rates exclude taxes, or select No if your rates include taxes. This tax setting must match the tax setting you have set up with Hostelworld).

Map to Hostelworld

  1. Navigate to Distribution > Channels

  2. Find Hostelworld Group and click on the ellipsis button (three dots button)

  3. Select Edit room rates mapping

  4. Click Map to Hostelworld Group on the channel manager room rate you want to map

  5. Configure the settings for the channel rate

  6. Click Save

Enable Hostelworld

Once you have mapped all required room rates and checked that availability, rates, and restrictions are correct:

  1. Navigate to Distribution > Channels

  2. Find Hostelworld Group and click on the ellipsis button (three dots button)

  3. Select Update channel settings

  4. Click Enable the connection to Hostelworld Group

Hostelworld reservations

There are three ways a reservation can be made via Hostelworld:

  • With a paid deposit

  • Prepaid via bank transfer

  • Prepaid with a virtual credit card (VCC)

When a reservation is made, Little Hotelier will receive:

  • Commission amount

  • Deposit amount

  • Remaining balance (if applicable)

  • Gender of guests

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