Overview
Use the rate parity report to view your rates across five leading Online Travel Agencies (OTAs) and Direct Booking. This helps you maintain consistent pricing and ensure rate parity.
View and compare rates across:
Agoda
Booking.com
Expedia
HRS
Direct Booking
To manage your channel data sources, click Channel data sources in the top right corner of the Rate parity report.
Accessing the report
Navigate to Reports > Insights > Rate parity
Understanding rate parity
Maintaining consistent pricing across all distribution channels is important because:
It builds guest trust and loyalty by ensuring fair pricing and a smooth booking experience
Rate parity is included in most OTA agreements, which require consistent room rates across all booking channels. It can affect your property’s ranking on OTAs.
Using the report
Viewing rate details
Click any cell in the rates table to view:
Room type
When the rate was last updated
Rate’s currency
Rate’s tax settings (base rate or inclusive)
Filtering options
Customise your view using these filters:
Stay date
Nights (1-7)
Guests (1 or 2)
Tax setting (toggle between base rates and fully inclusive rates)
Note: Fully inclusive rates include all taxes and fees listed separately from the room rate.
Understanding special indicators
The report may display these indicators:
MLOS: Minimum length of stay restriction applied
SOLD: No availability for the selected date
N/A: No rooms available for current filter selection
Blank (a dash) “-”: No data available; try refreshing the report
View and refresh rates in the rate parity report
To refresh the rates in the rate parity report manually, click Refresh. Refreshing rates times out after approximately two minutes. To retrieve any rates that did not load, click Refresh again.
How far ahead you can view rates
You can view and refresh rates within a fixed window from today:
30 days from today
90 days from today if your property is using Dynamic Revenue Plus
You cannot view or refresh dates further ahead than this window. In the date picker, dates further ahead than the window cannot be selected. The Next arrow is greyed out once you reach the limit, and the Previous arrow is greyed out once you reach today, so you cannot move the date range beyond either point. The Refresh button is greyed out when all the dates shown are further ahead than you can view.