Overview
Use the rate parity report to view your rates across five leading Online Travel Agencies (OTAs) and Direct Booking. This helps you maintain consistent pricing and ensure rate parity.
View and compare rates across:
Agoda
Booking.com
Expedia
HRS
Direct Booking
To manage your channel data sources, click Channel data sources in the top right corner of the Rate parity report.
Accessing the report
Navigate to Reports > Insights > Rate parity
Understanding rate parity
Maintaining consistent pricing across all distribution channels is important because:
It builds guest trust and loyalty by ensuring fair pricing and a smooth booking experience
Rate parity is included in most OTA agreements, which require consistent room rates across all booking channels. It can affect your property’s ranking on OTAs.
Using the report
Viewing rate details
Click any cell in the rates table to view:
Room type
When the rate was last updated
Rate’s currency
Rate’s tax settings (base rate or inclusive)
Filtering options
Customise your view using these filters:
Stay date
Nights (1-7)
Guests (1 or 2)
Tax setting (toggle between base rates and fully inclusive rates)
Note: Fully inclusive rates include all taxes and fees listed separately from the room rate.
Understanding special indicators
The report may display these indicators:
MLOS: Minimum length of stay restriction applied
SOLD: No availability for the selected date
N/A: No rooms available for current filter selection
Blank (a dash) “-”: No data available; try refreshing the report
Refreshing data
Click the Refresh button to manually update rates
The refresh will time out after approximately two minutes
If rates remain unloaded after refresh, click Refresh again
For persistent issues, verify availability on the channel's extranet