Skip to main content

Manage billing users

Updated over 6 months ago

Overview

Billing users can access the self-service billing portal to:

  • View and pay invoices

  • Set up automatic payments

  • Update payment information

  • Download invoices and adjustments

  • Manage other billing users

Important notes:

  • All billing users receive invoices

  • Assign one primary billing user (receives payment receipts)

  • Access billing portal via Property Name > Billing

Adding users

Types of billing users:

  1. Existing Little Hotelier users (with General/Admin permissions)

  2. New billing users (Billing access only)

Add a billing user

  1. Navigate to Property Name > Billing > Billing users

  2. Choose Existing or New​​

  3. Complete user details

  4. Click Add

An email notification will be sent to the new user.

Primary billing user

Assign a primary billing user

  1. Navigate to Property Name > Billing > Billing users

  2. Locate user and click edit (pencil icon)

  3. Select Assign role of primary billing user

  4. Confirm with Assign

Deleting users

Note: Primary billing user cannot be removed until role is reassigned.

  1. From Billing users

  2. Find user and click edit

  3. Choose Remove from the Actions

  4. Confirm removal

Did this answer your question?