Access the self-service billing portal via Property Name > Billing in the top right corner.
Note: Only billing users can access the billing portal.
Navigation
Overview
View all billing accounts
Check outstanding balances
Monitor account status
Invoices
Access current and past invoices
Track payments and adjustments
Download invoice records
Booking fees
View commission-based fees (Little Hotelier Basics or Flex, Demand Plus, Channels Plus)
View booking fee calculations and billable amounts
Accounts
Manage payment methods
Set up automatic payments
Update billing preferences
Billing users
Add/remove billing users
Manage user access permissions
Account management
Multiple accounts
Each Little Hotelier product requires its own billing account. This includes:
Main subscription
Value-add products (Demand Plus, Channels Plus)
Each account has separate:
Billing cycles
Payment settings
Balances
Note: Remember to set up automatic payments individually for each account you want to automate.
Payment options
Manual payment
Click Pay Now for outstanding balances
Process individual invoices
Enable automatic payments for future invoices
Automatic payments
Set up per account
Configure in Accounts tab
Overpayments are credited to future invoices
Account status
Current: May have upcoming payment
Overdue: Requires immediate payment to avoid restricted access or cancellation of your account