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Understanding the inventory grid

The inventory grid is your central hub for managing how your hotel rooms are sold. It provides a visual layout of rates, availability and restrictions for each day. To update your rates and restrictions, go to Distribution > Inventory.

You can check the specific channel update periods by going to Distribution > Channels > My channels.

What can you manage in the inventory grid?

Your inventory grid allows you to control:

  • Rates: Set prices for each room rate, direct booking rate and channel rate

  • Stop sell: Closes availability for specific dates

  • Closed to arrivals (CTA): Prevents check-ins on specific dates

  • Closed to departures (CTD): Prevents check-outs on specific dates

  • Min. length of stay (MinLOS): Sets the minimum number of nights required for a booking

  • Max. length of stay (MaxLOS): Sets the maximum number of nights for a booking


Navigating the inventory grid

Move between dates in the inventory grid

Use these controls at the top left of your grid to move between dates:

  • Date: Select a specific future date

  • Today: Return to today's view

  • << (rewind): Move back two weeks

  • < (back): Move back one week

  • > (forward): Move ahead one week

  • >> (forward): Move ahead two weeks

⚠️ You can only view and edit present and future dates in the inventory grid. Past dates aren't available, even using the back arrows.

How do I filter the view in the inventory grid?

You can customise what you see in the inventory grid using these views:

  • All rates and availabilities: This is the default view, providing a complete overview of room types, room rates, availability and prices

  • Manual rates and availability: This view shows all room types and their manual room rates, availability and prices, but it excludes derived rates

  • Availability only: This shows all available room types

  • Channels view: Select a specific channel to see its rates and restrictions

Click the star icon on any view to set it as your default.

View and set restrictions

You can view and set whether stop sell, closed to arrivals (CTA), closed to departures (CTD), minimum length of stay (MinLOS), or maximum length of stay (MaxLOS) applies to a room rate. For example, you can view whether a minimum length of stay applies on a specific day, or turn on stop sell to close a date.

To view or set a restriction:

  1. Navigate to Distribution > Inventory

  2. Find the room rate under the relevant room type.

  3. Click the down arrow next to the room rate that shows the number of connections, for example "5 Connections", to view its channel rates.

  4. Click the Rates down arrow next to the channel rate name to open the restrictions menu.

  5. Select a restriction (stop sell, closed to arrivals, or closed to departures) to turn it on or off. A blue box with a tick means the restriction is on. An empty box means no restriction is set. If you select minimum length of stay or maximum length of stay, the restriction value shows next to it.

💡 Tip: For a quick view of stop sell status, look for the orange boxes on the grid. A dark orange box means stop sell is enabled on all channel rates, and a pale orange box means it is enabled on some.

What do the colour codes and icons on the inventory grid mean?

To view what each symbol and colour on the grid represents, click on the question mark button to the right of the Today button to open the Legend menu.

Symbol or icon

Meaning

Description

Green cell with tick

Valid update

The cell turns green when there has been a manual change that needs saving in the inventory grid.

Red cell with warning symbol

Invalid update

The cell turns red if an invalid value has been added to the inventory grid. The fields only accept numeric values. Currency symbols ($, £, €), letters, or punctuation marks are not accepted.

Down arrow

Rate is below minimum rate

A down arrow appears if you enter a rate value lower than your property's minimum rate for that currency. The minimum rate helps you avoid sending rates that are too low to your channels. Only enter rates in the inventory grid that are higher than the minimum rate. You can find the minimum rate setting in your property name > Property settings > General information or Rooms and rates > Rate plans for a specific room rate. See Set a minimum rate for your property

Dark orange/yellow box with triangle in corner

All channel rates have stop sell enabled

This appears on the room rate and all of its channel rates if it has a stop sell or release period.

Pale orange/yellow box with triangle in corner

Some channel rates have stop sell enabled

This appears on the room rate and some of its channel rates if it has a stop sell or release period.

Dark orange box with 0 (zero)

No availability

This appears on the room type or room rate if there is no availability.

Chain/link icon

Derived rate

This shows that a rate is derived from another.

Calculator icon

Currency conversion

This shows if the channel or the rate has currency conversion enabled.

Crossed arrows icon

Rate multiplier enabled

This shows that a rate has a rate multiplier applied on the channel settings.

Alert/warning icon

Channel rate disabled

This shows that a channel rate is disabled, and the channel is not receiving updates from your platform for that room rate. Click on the alert to find out more.

Dash (—)

Data not supported by the channel or channel rate

A dash shows instead of an inventory value when the channel or channel rate doesn't support that setting. Sometimes channels can block certain inventory values for their channel rates, due to their configuration. This can happen with rates being blocked for derived rates on the channel side.

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