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Managing inventory restrictions

Understanding restrictions

Inventory restrictions are often combined with discounted rates to help you maximise occupancy and grow your bookings across your connected channels.

Not all channels support receiving restrictions from Little Hotelier. If a channel isn't receiving restrictions from Little Hotelier, check the channel's extranet to manage them directly in the channel.

Available restrictions

  • Stop sell: Closes availability for specific dates

  • Closed to arrivals (CTA): Prevents check-ins on specific dates

  • Closed to departures (CTD): Prevents check-outs on specific dates

  • Min. length of stay (MinLOS): Sets the minimum number of nights required for a booking

  • Max. length of stay (MaxLOS): Sets the maximum number of nights for a booking

Manage and set restrictions in the inventory grid

To set restrictions in the inventory grid:

  1. Navigate to Distribution > Inventory

  2. Find the room rate under the relevant room type.

  3. Click the connections dropdown (for example, 2 Connections) next to the room rate to expand its channel rates.

  4. Click the Rates down arrow next to the channel rate name to open the restrictions menu.

  5. Select your restriction type (Stop sell, Close to arrivals, Close to departures, Min. length of stay, Max. length of stay).

  6. Update individual cells for specific dates, or use the Bulk update or quick bulk update lightning button to change multiple dates at once.

  7. Click Save.

To see restrictions for a specific channel rather than the whole room rate, click the down arrow next to the room rate to expand it and view its channel-specific restrictions.

If the channel doesn't support a restriction, check the channel extranet to manage it directly.

Apply a stop sell to a specific channel

  1. Navigate to Distribution > Inventory

  2. Expand a room rate to see linked channel rates

  3. Switch to Stop Sell view

  4. Select the dates you want to apply the stop sell restriction to

  5. Click Save

Setting a release period

  1. Navigate to Rooms and rates > Rate plans

  2. Click on an existing rate plan or add a new rate plan

  3. Enter a value (number of days) in the Release period field

  4. Click Save

  5. Release periods appear as stop sells in your Inventory grid, and are sent to connected channels that support receiving stop sells

Setting default restrictions for new rate plans

⚠️ These defaults only apply to new rate plans and new dates. They won't affect existing rate plans or dates already in the inventory grid. If you change these defaults on an existing rate plan, only new dates added to the inventory grid going forward will be affected. To update restrictions for existing dates, edit them directly in the inventory grid.

To set default restrictions for new rate plans and new dates:

  1. Navigate to Rooms and rates > Rate plans

  2. Click on an existing rate plan or add a new rate plan

  3. Under Restrictions and Inclusions, set your:

    1. Default minimum stay

    2. Default maximum stay

    3. Release period

    4. Inclusions

  4. Click Save

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