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Plug-in apps in for your booking engine

Updated over 6 months ago

The Little Hotelier booking engine integrates with various third-party plug-in apps designed for the hospitality industry. These apps enhance your booking engine's functionality and can improve user experience and conversion rates.

Important notes:

  • You must have an account with a plug-in app to integrate it with your booking engine

  • Some plug-in apps may charge additional fees — contact providers directly for pricing

  • For more hotel applications, visit the Little Hotelier App Store

Available plug-in apps

Analytics

  • Google Analytics 4: Track and report on your direct booking page, measuring traffic, conversion rates, and ROI

  • Meta Pixel Conversion Tracking: Measure advertising effectiveness by tracking visitor actions on your booking engine

Price comparison

  • 123compare.me: Let visitors compare your direct price with main OTAs without leaving your direct booking page

  • TripTease: boost your direct booking strategy and drive more direct bookings

Chatbot

  • HiJiffy: Instantly answer guest FAQs with an AI-powered chatbot

  • Book Me Bob: AI chatbot trained by hoteliers for hoteliers

Review management

  • Tripadvisor Review Express: Automatically send Review Express e-mails to ask guests to submit feedback on Tripadvisor

Compliance

  • ADA Tray: Enhance accessibility for guests with visual or mobile impairments

Guest loyalty and rewards

  • The Guestbook: Guests can opt in to receive a cash back reward for their booking

  • Laasie: Motivate loyalty with personalised, instantly-selectable rewards

Digital Marketing

  • Flip.to: Enable guests to promote your property on social media

  • Floodlight: Track sales activity and conversions for DoubleClick Digital Marketing campaigns

  • The Hotels Network: Create personalised booking experiences using predictive personalisation

  • Google Ads: Use Google Ads and track conversion rates from pay-per-click PPC campaigns

  • Sojern: Use Sojern ads to encourage guests to book direct and maximize ad spend by reaching travellers across multiple channels

  • Userguest: Get data-driven recommendations to maximize revenue


Integrate a plug-in app

To integrate a plug-in app with your booking engine:

  1. Navigate to Direct Booking > Configuration > Plug-in apps

  2. Find the plug-in app you want to integrate and click on it

  3. Fill in the required credentials (provided by the app provider)

  4. Click Enable

To disable a plug-in app, go to Direct Booking > Configuration > Plug-in apps, find the app, click on the edit pencil icon next to Credentials, then click Disable plug-in.

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