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View or edit payment details

Updated over 6 months ago

Important to know:

  • Payment details are viewable in Little Hotelier for up to seven days after the check-out date

  • For security purposes, card verification values (CVVs) and card verification codes (CVCs) are not stored in Little Hotelier

  • CVVs/CVCs are sent via reservation confirmation emails.

Permissions

  • Admin users: Can view and edit payment details (after entering security code)

  • General users: Can add payment card details but not view or edit them later

View or edit payment card details

  1. Navigate to Calendar or Reservations

  2. Find and open reservation

  3. On the Details tab > under the Payment section > click View

  4. Wait for the security code to be sent via email

  5. Enter the security code in the Security Access Required window

  6. Click Confirm

  7. Update the payment card details if required

  8. Click Update to save changes

Note: Changes will be lost if you navigate away without saving.

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