Upload existing reservations into Little Hotelier by using Import reservations, a helpful tool for migrating reservations from another platform.
Why upload future reservations?
The Little Hotelier Calendar is the central hub for managing reservations from all booking sources. To maintain accurate inventory and availability, add all your future reservations before connecting any online booking channels (such as Booking.com) to prevent overbookings.
You can add future reservations in two ways:
Manually input individual reservations
Import multiple reservations using a CSV file
Option 1: Input reservations manually
Add a new reservation via:
Calendar:
Click +Reservation
Click and drag across reservation dates
Click +Create Reservation
Setup
Go to Import reservations
Option 2: Import reservations via CSV file
Ensure you have set up your room types and rate plans before importing reservations.
Navigate to Setup > Import reservations
Download reservation template under More information
Click Continue
Click Edit table settings to configure:
Date input format for reservations
Optional details
Click Confirm to save settings
Open the CSV file and add all mandatory future reservation details
Each row represents one reservation
Include bookings from all sources
Ensure mandatory fields are completed correctly
Click Import CSV file to upload your file
Click Import
Review the imported reservations in the table
Ensure all mandatory details are complete
Look for green ticks next to each reservation
Click Finish and upload
Click Add reservations
A green banner indicates successful import
Recommended optional fields
While not mandatory, we recommend entering the following fields:
Room number: Ensures correct room allocation. If left blank, any available room of the selected type will be assigned.
Currency: Specify if you accept multiple currencies. The default currency applies if left blank.
Reservation ID:
If blank, an ID starting with 'LH' will be assigned
For online booking channels, the Reservation ID must match the booking channel reservation ID otherwise cancellations or modifications will not sync
Avoid duplicate Reservation ID’s unless adding multiple rooms in one reservation
Group bookings
To add a reservation with multiple rooms:
Enter separate rows for each room
Use the same Reservation ID across all rows
Ensure the following details match across all rows:
Guest Name
Check-in date
Check-out date
Booked-on date
Important notes:
Only future bookings can be added
Reservation data saves automatically
Special characters can be used in guest names
Additional guest details can be added after the initial booking
If you encounter errors, verify that dropdown field entries (Source of Reservation, Room Type, Room Rate, Room Number, and Currency) match available options
Successful imports will be confirmed by a green banner. Any failed reservations will be highlighted for correction and re-upload.