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Managing reservations in the Little Hotelier mobile app

Updated over 6 months ago

Learn how to manage reservations through your Little Hotelier mobile app, including how to create new bookings, modifying existing ones and cancellations.

Important notes:

  • Cancelling a reservation cannot be reversed

  • Adding notes to a reservation are not visible to guests

Create a new reservation

  1. From Reservations: Tap Add button

  2. From Calendar: Tap Add button and select Reservation or tap and hold an empty room

  3. Select check-in and check-out dates

  4. Select room type

    1. Available: Shows only unbooked rooms

    2. All: Shows all inventory, including booked rooms

  5. Select rate

    1. Choose from an existing rate

    2. Add custom rate

  6. Enter discount

  7. Select room

  8. Add number of occupants

  9. Tap Next

  10. Add another room

  11. Add Extras

    1. Select existing

    2. Create custom extra

  12. Add guest details

  13. Add internal notes

  14. Enter payment details

  15. Tap Create reservation​

Edit a reservation

  1. Find the reservation through Calendar or Reservations

  2. Tap the pencil icon

  3. Make necessary changes

  4. Tap Save

Date change

  1. Open Calendar

  2. Drag and drop reservation to new dates

  3. Choose whether to send confirmation email

Change reservation status

  1. Find reservation through Calendar or Reservations

  2. Open reservation details

  3. Select new status

    1. Confirmed

    2. Checked-in

    3. Checked-out

    4. Cancel reservation

Related Articles
Managing unallocated reservations in the Little Hotelier mobile app
Applying room closures in the Little Hotelier mobile app
Getting started with the Little Hotelier mobile app
How to import existing reservations to Little Hotelier
Managing reservations in Little Hotelier
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