Overview
Manage your property on the go with the Little Hotelier mobile app. Access varies based on user permissions granted by admin users.
Navigation menu
Home screen
Manage daily operations and performance:
Today’s activities (check-ins, check-outs, stay- throughs, cancellations and new bookings)
5-day availability view
Performance metrics:
Rooms sold
Revenue
Channel booking breakdown
Access settings
Calendar
Manage reservations and room closures:
Navigation: Swipe left or right to view past or future dates, up or down to navigate between room types
Add:
Reservation: Tap and hold on an empty room to create a new reservation
Room closure: Tap +Add and select Room closure
Room types: View potential reservations and closures for specific room types
Reservations
Default view: Displays the current date
Navigation: Tap on the Date to select a different date
Add reservation: Tap +Add to create a new reservation
Viewing reservations:
Tap on a reservation to view its status, guest name, reservation dates, room details and outstanding amount
Actions
Check-in/Check-out: Change the status of a reservation
Edit: Modify reservation details, add new rooms, assign unallocated rooms, edit guest details or update extras
Cancel: Cancel a reservation
Payments and Refunds: Process payments and refunds
Distribution
View and manage availability, pricing and restrictions:
View availability by room type
Update individual room rates or update room rates in bulk
Add room rate restrictions: Min stay, max stay, close to website, close to channels, close to arrival (CTA) or close to departures (CTD)
Add bulk updates to rates and restrictions for multiple date ranges in a single update
Filter the inventory grid to show all rates and availability or only availability
View up to 731 days of your inventory and availability in advance
Closed rooms
This displays room closures in chronological order
Tap +Add to create a new room closure
Tap on a closed room to view or edit its details
Settings
Access via gear icon on Home screen.
Property details
View property status
Monitor channel status
Switch between properties
Preferences
Notification settings: Customise notifications
Sign up for the Beta to try new features
Help and support
Leave feedback
Rate us on app store
Access the Help Centre
Chat with support