The Billing portal is a self-service tool that lets you manage and pay your Little Hotelier invoices. You can make one-time payments, set up automatic payments, update payment methods, and view your billing history.
Payment options and methods
Available methods
Credit card
Bank transfer
Direct debit (available in the United Kingdom, European Union (SEPA countries), United States, Australia, or New Zealand)
Note: Process payments by due date to avoid restricted access or cancellation of your account.
Pay an invoice manually
If you need to make a one-time payment:
Navigate to Property Name > Billing > Accounts (must be a Billing user)
Locate unpaid balance
Click Pay Now
Select invoice(s)
Choose payment method
Optional: Enable automatic payments
Submit payment
Setting up automatic payments
From Billing, click Accounts
Select Enable automatic payment
Enter payment details
Click Save
Note: Enable automatic payments to handle invoices and adjustments automatically on their due dates, saving time and preventing missed payments. Automatic payments will stop after two failed attempts due to insufficient funds or expired cards. You’ll be notified and need to update your payment details.
Update payment method
If your payment details change or your card expires, update your automatic payment method:
From Billing, click Accounts (must be a Billing user)
Select Update payment method
Enter new payment method details
Click Save
Note: If you have tried to update your card details twice and it is failing, contact your bank or card issuer, as they may be blocking the card verification for security reasons.