Payment options and methods
Available methods
Credit card (instant)
Bank transfer (up to 5 days for processing)
Direct debit
United Kingdom
EU (SEPA countries)
United States
Australia
New Zealand
Note: Process payments by due date to avoid restricted access or cancellation of your account.
Making a one-time payment
Navigate to Property Name > Billing > Accounts
Locate unpaid balance
Click Pay Now
Select invoice(s)
Choose payment method
Optional: Enable automatic payments
Submit payment
Setting up automatic payments
From Billing, click Accounts
Select Enable automatic payment
Enter payment details
Click Save
Note: Enable automatic payments to handle invoices and adjustments automatically on their due dates, saving time and preventing missed payments. Automatic payments will stop after two failed attempts due to insufficient funds or expired cards. You’ll be notified and need to update your payment details.
Update payment method
From Billing, click Accounts
Select Update payment method
Enter new payment method details
Click Save