Overview
The Little Hotelier payment terminal provides a secure, integrated solution for processing in-person card payments directly through Little Hotelier.
The Payment terminal is available to properties using Little Hotelier Pay, located in the following countries: Australia, United Kingdom, United States, Spain, Ireland, and New Zealand.
Before you begin
Before starting, check the terminal to ensure the packaging is unopened and undamaged. If you find any damage, please contact our support team.
Step 1: Payment terminal setup
Install the battery
Remove the battery cover from the bottom left corner
Slide the battery into the slot
Close the cover
Charge the terminal
Connect the charging cable (marked with lightning bolt symbol)
Turn the screen on
Press and hold the power button (right side) until screen activates
To sleep/wake: press power button once
To power off: press and hold power button, select power off option.
Select Language
Select Country
Step 2: Internet connection
WiFi
Select your network (use same network as Little Hotelier)
Enter network password and connect
Ethernet
Connect Ethernet cable from your dock to your router
Connect (optional) charging dock to power. It has a minimum power requirement of 5V-2A (10W) and comes with a wall plug to USB-C charging cable.
When both cables are connected, place terminal in charging dock
To confirm that the reader is properly docked, verify the reader is charging and the Ethernet icon is visible in the status bar.
Note: When the terminal connects to the internet, it will automatically download and install software updates. Keep the terminal connected to power during this process, which takes a few minutes to complete.
Step 3: Connect payment terminal to Little Hotelier
Go to Payments > Payment terminal tab
Click Connect terminal
Click Next
Enter Registration code (displayed on the terminal screen). If not displayed:
Swipe right from the left screen edge
Tap Settings button
Enter the admin pin: 07139
Tap Generate pairing code
Enter Terminal label (name your device)
Click Close when complete
Check terminal appears under Devices list and status shows as Online
Managing your payment terminal
Checking connection status
The Payment terminal dashboard will show each device's status — online or offline. This signals whether the device is connected and able to process payments.
Go to Payments > Payment terminal tab
View device status (Online or Offline)
Disconnecting your payment terminal
Go to Payments > Payment terminal tab
Click View next to device
Select Disconnect
Confirm by clicking Yes, disconnect device