How will I receive notifications?
In-app notifications: log into Little Hotelier on your computer (click the bell icon) or open the mobile app (Notifications tab)
E-mail notifications: Sent directly to the e-mail address associated with your account
Push notifications: Pop-up alerts that appear on your mobile device screen (requires the mobile app)
View notifications
Desktop
Click the bell icon in the navigation bar
Review notifications related to your connected channels
Filter notifications by selecting Show unread only
Click on a notification to view its full message
If you manage more than one property, you can view notifications for a different property by using the Property name drop-down menu.
Mobile app
Tap the Notifications tab at the bottom of your screen
Tap Select to mark multiple notifications as read at once
What types of notifications will I receive?
Reservations
General
New reservations
Check-ins
Cancellations
Channel Manager
Channel awaiting setup
Channel disabled
Channel rate disabled
Channel performance updates (slow updates or service interruptions)
Dynamic Revenue Plus
If you are subscribed to Dynamic Revenue Plus, you will get real-time alerts for:
Pricing recommendations and rate suggestions based on market data
Local event alerts that may affect demand in your area
Competitor rate changes and pricing updates
Booking pace updates
You must have Dynamic Revenue Plus enabled on your account to receive these notifications.
Manage notification settings
Manage preferences via desktop
Log into your platform on your computer to manage which notifications you want to receive:
Click the bell icon in the top navigation bar
Click View all
Click on Settings (gear icon)
Click on the toggle switches for each category to turn notifications on or off
Tick the E-mail box next to any notifications you want delivered to your inbox
Note: To set up push notifications for your mobile device, you'll need to download and log into the mobile app > turn on mobile notifications in Notification settings.
Manage preferences via the mobile app
To turn on push alerts and get real-time notifications on your mobile device:
Open the mobile app and tap on the settings gear icon
Tap on Notification settings
Tap on the toggle switches for each category to turn notifications on or off
For each notification type, select your preferred delivery method:
Tap the Bell icon to enable push notifications for your mobile device
Tap the Envelope icon to get notifications via e-mail