How will I receive notifications?
In-app notifications: log into Little Hotelier on your computer (click the bell icon) or open the mobile app (Notifications tab)
E-mail notifications: Sent directly to the e-mail address associated with your account
Push notifications: Pop-up alerts that appear on your mobile device screen (requires the mobile app)
View notifications
Desktop
Click the bell icon in the navigation bar
Review notifications related to your connected channels
Filter notifications by selecting Show unread only
Click on a notification to view its full message
If you manage more than one property, you can view notifications for a different property by using the Property name drop-down menu.
Mobile app
Tap the Notifications tab at the bottom of your screen
Tap Select to mark multiple notifications as read at once
What types of notifications can I receive?
Distribution alerts
Set up notifications to receive alerts about your channels and connectivities so you can resolve any issues quickly:
Channel connection issues
Channel disabled alerts
Channel rate disabled alerts
Channel performance updates (slow updates or service interruptions)
Dynamic Revenue Plus
If you are subscribed to Dynamic Revenue Plus, you will get real-time alerts for:
Pricing recommendations
Pace performance
Events
Competitor insights
You must have Dynamic Revenue Plus enabled on your account to receive these notifications.
Channels Plus
If you have Channels Plus enabled on your account, you will get real-time alerts for Channels Plus.
Reservations
These settings can be turned on or off in the mobile app only. They cannot be configured in Notification settings on a desktop or mobile web browser.
Reservation notifications apply to all reservations, including OTA (channel) bookings, direct bookings, and reservations created manually in Little Hotelier. They cannot be separated by booking source.
General
New reservations
Check-ins
Cancellations
Manage notification settings
Manage preferences via desktop
Log into your platform on your computer to manage which notifications you want to receive:
Click the bell icon in the top navigation bar
Click View all
Click on Settings (gear icon)
Find the category you want, such as Reservations, Distribution, or Dynamic Revenue Plus.
Click the toggle switch next to a category to turn it on. The toggle turns blue when the category is on. Click it again to turn the category off.
When a category is on, the E-mail box next to it is ticked by default. Untick the E-mail box for any category you do not want to receive by e-mail.
💡 To set up push notifications and get real-time notifications sent to your mobile device, you'll need to download and log into the mobile app. Navigate to Notification settings and turn on mobile push notifications for each category.
Note: Guest Engagement notification settings can only be managed in the mobile app, not on desktop.
Manage preferences via the mobile app
To turn on push alerts and get real-time notifications on your mobile device:
Open the mobile app and tap on the settings gear icon
Tap on Notification settings
Tap on the toggle switches for each category to turn notifications on or off
For each notification type, select your preferred delivery method:
Tap the Bell icon to enable push notifications for your mobile device
Tap the Envelope icon to get notifications via e-mail