What is a room closure?
A room closure is a temporary block placed on a room for a specific period, making it unavailable for booking. Use room closures for renovations, maintenance, or when reserving a room for future bookings.
When you apply room closures in the Calendar it decreases the availability of the room type shown in the Inventory grid. When you reopen a room, it increases availability across all connected channels and your booking engine.
For permanent room closures, you'll need to delete the room entirely rather than using a room closure.
Room closures versus stop sell
Room closure (Calendar): Blocks a physical room for a set period. Reduces room availability across all connected channels and your booking engine
Stop sell (Inventory grid): Stops a room rate from being sold. You choose the room rates and the channels it applies to, whether that’s specific channels or all of them, including Direct Booking (your booking engine)
Create a room closure
To create a room closure:
Navigate to Calendar
Click Room closure
Select the room to close. You can multi-select or search for multiple rooms or room types to close them all at once
Set the Start date (defaults to today)
Set the End date (defaults to tomorrow) - dates are inclusive
Enter a Description (internal note for closure reason)
Click Save
You can also create a room closure by clicking and dragging across a date/room cell on the Calendar grid, then clicking Room closure. The room will be pre-selected and you can add more rooms if needed.
Create a bulk room closure
You can close multiple rooms or entire room types at once to save time.
Method 1: From the Calendar grid
Navigate to the Calendar tab
Click and drag across a date/room cell
Click Room Closure
The room is pre-selected - select or search for additional rooms or room types if needed
Set Start date and End date, enter a Description, and click Save
Method 2: Using the Room Closure button
Navigate to the Calendar tab
Click Room Closure at the top right
Multi-select or search for rooms/room types
Set Start date and End date, enter a Description, and click Save
Note: Bulk room closure is not currently available in the mobile app. Existing room closures created before February 2026 can only be edited one room at a time.
Edit a room closure
To change the dates or description of an existing room closure:
Navigate to Calendar
Click the red Blocked bar for the room closure
In the Room closure details window, update any of the following:
Start date or End date: click the field and choose a new date from the calendar picker
Description: edit the internal note
Click Save
To quickly extend or shorten a closure, drag the end marker of the Blocked bar left or right on the Calendar.
Re-open a room closure
To remove a room closure and re-open the room:
Navigate to Calendar
Click the red Blocked bar for the room closure you want to remove
Click Reopen room
Repeat for each room you want to reopen
The room becomes available immediately across all connected channels and your booking engine. Reopening a room closure increases your room availability.
Can I remove multiple room closures at once?
No. There is no option to bulk remove or bulk reopen room closures. Each closure must be reopened one at a time by clicking its red room closure bar and selecting Reopen room.
When you open a room closure, you can switch to a different room using the Room dropdown in the Room closure details window, but closures are still removed one room at a time.