What is a room closure?
A room closure is a temporary block placed on a room for a specific period, making it unavailable for booking. Use room closures for renovations, maintenance, or when reserving a room for future bookings.
When you apply room closures in the Calendar it decreases the availability of the room type shown in the Inventory grid. When you reopen a room, it increases availability across all connected channels and your booking engine.
For permanent room closures, you'll need to delete the room entirely rather than using a room closure.
Room closures versus other restrictions
Room closure: Reduces room availability across all connected channels and your booking engine
Close website: Stops a specific rate plan from being sold on your booking engine
Close channels: Prevents selling a rate plan on all connected channels, excluding your booking engine
Important note: These restrictions can be used simultaneously. Room closures apply to physical rooms on the Calendar, while close website and close channels apply to rate plans on the Inventory grid.
Create a room closure
To create a room closure:
Navigate to Calendar
Click Room closure
Select the room to close. You can multi-select or search for multiple rooms or room types to close them all at once
Set the Start date (defaults to today)
Set the End date (defaults to tomorrow) - dates are inclusive
Enter a Description (internal note for closure reason)
Click Save
You can also create a room closure by clicking and dragging across a date/room cell on the Calendar grid, then clicking Room closure. The room will be pre-selected and you can add more rooms if needed.
Create a bulk room closure
You can close multiple rooms or entire room types at once to save time.
Method 1: From the Calendar grid
Navigate to the Calendar tab
Click and drag across a date/room cell
Click Room Closure
The room is pre-selected - select or search for additional rooms or room types if needed
Set Start date and End date, enter a Description, and click Save
Method 2: Using the Room Closure button
Navigate to the Calendar tab
Click Room Closure at the top right
Multi-select or search for rooms/room types
Set Start date and End date, enter a Description, and click Save
Note: Bulk room closure is not currently available in the mobile app. Existing room closures created before February 2026 can only be edited one room at a time.
Edit a room closure
To modify a room closure:
Navigate to Calendar
Click the red room closure bar
Modify the details as needed
Click Save
You can quickly modify the length of a room closure by dragging the end marker left or right.
Reopening a room closure
To remove a room closure:
Navigate to Calendar
Click the red room closure bar
Click Reopen room
The room becomes available immediately across all connected channels and your booking engine. Reopening a room closure increases your room availability.