What is a room closure?
A room closure is a temporary block placed on a room for a specific period, making it unavailable for booking. Use room closures for renovations, maintenance, or when reserving a room for future bookings.
How does it work?
When you apply room closures in the Calendar it will decrease the availability of the room type shown in the Inventory grid. When you open a room, it increases availability.
Room closures versus other restrictions
Room closure: Reduces room availability across all connected channels and your booking engine
Close website: Stops a specific rate plan from being sold on your booking engine
Close channels: Prevents selling a rate plan on all connected channels, excluding your booking engine
Important note: These restrictions can be used simultaneously. Room closures apply to physical rooms on the Calendar, while close website and close channels apply to rate plans on the Inventory grid.
Close a room on the Calendar
Add a room closure to reduce room availability across all connected channels and your booking engine.
Two ways to create a room closure:
Calendar method: Click, drag and drop on calendar → select "Room closure"
Button method: Click "Room closure" button at top right
Required fields:
Room: Select from dropdown
Start date: Defaults to today
End date: Defaults to tomorrow
Description: Internal note for closure reason
Edit a room closure
How to edit a closure:
Click on the room closure in the calendar
Modify settings as needed
Click Save
Quickly modify the length of a room closure by dragging the end marker left or right.
Reopen a Room:
How to remove a room closure:
To reopen a room across all channels:
Open the Calendar
Click on the room closure (the blocked period)
Click "Reopen room"
Room becomes available immediately across all channels
Important: Reopening a room closure will increase room availability across all connected channels and your booking engine.