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Managing direct booking rates

Updated over 4 months ago

Direct booking rates allow you to sell your rooms through the Little Hotelier booking engine.

Adding rates to your booking engine

Before guests can book directly through your website, you need to add your existing room rates to Direct booking:

  1. Navigate to Direct booking > Direct booking rates

  2. Look for rates with the Not added status

  3. Select the room rate you wish to add, then click Add to direct booking

  4. Review the details in the summary screen, then click Add

Important: Rates showing an Incomplete setup status require additional information. Edit these rates to complete all required fields before adding them to Direct booking.

Editing direct booking rates

After adding rates to your booking engine, you can customise the configuration:

  1. Navigate to Direct booking > Direct booking rates

  2. Select the room rate you want to modify, then click Edit

  3. Make required changes

  4. Click Save

Direct booking rates inherit their configuration from your room rates by default. To create booking engine-specific settings, click the lock icon next to any field and enter your new value.

Temporarily stop selling a direct booking rate

If you need to pause selling a particular rate, you can suspend it without permanently removing it:

  1. Navigate to Direct booking > Direct booking rates

  2. Locate and select the rate you wish to suspend

  3. Click Suspend

To make the rate available again later, follow the same steps and click Unsuspend.

Delete a direct booking rate

If you no longer wish to sell a rate on your booking engine:

  1. Navigate to Direct booking > Direct booking rates

  2. Select the rate you want to remove

  3. Click Delete direct booking rate

  4. Confirm by clicking Delete

Note: This only removes the rate from your booking engine. The original rate remains in the Rooms and rates section and can be re-added to Direct booking at any time.

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