What are room rates?

Room rates represent the combination of a room type and a rate plan, with configured pricing and restrictions.

➕ For example, when you assign your "Double Room" room type to your "Breakfast Included" rate plan, you create a room rate that could be displayed as "Double Room, Breakfast Included" to potential guests.

Room rates allow you to offer diverse pricing options across your distribution channels and booking engine, maximising your chances of securing reservations.

Room rates:

Inherit rules from their parent rate plan to sell specific room types
Can be mapped to your channels and your direct booking engine, automatically creating "channel rates" to represent these connections
Must match configurations in your connected channels and systems to prevent cross-mapping issues and overbookings
Allow you to override settings from the parent room type and rate plan when needed

💡 For hostel or dormitory properties selling by bed, we recommend configuring your room types and room rates as individual beds to enable selling them separately through your booking engine.

Creating a room rate

To create a room rate, you need to assign a room type to a rate plan. You can do this in several ways:

When initially creating a rate plan
By assigning one room type at a time to an existing rate plan
By assigning multiple room types to a rate plan simultaneously

Assigning a single room type

Navigate to Rooms and rates > Rate plans
Select a rate plan and click Assign room type
Configure your room rate settings and click Save

Creating multiple room rates

Navigate to Rooms and rates > Rate plans
Select a rate plan and click Assign multiple room types
If this is your first time assigning room types to this rate plan, enter the full rate, included occupancy, and extra adult and child charges, then click Next
Review your room types and details, then click Assign room types

When assigning multiple room types, some fields may already be populated depending on your rate plan settings:

If you've selected to derive daily rates from an existing rate plan
If you've previously assigned room types to this rate plan

After assigning room types, you can edit individual room rates to configure additional settings, such as overrides.

Room rate settings

When setting up your room rates, you can configure the following options:

General information

Setting	Description
Room type	The room type assigned to the rate plan.
Description	Text shown on your direct booking engine and sent to supported booking channels.

Occupancy and restrictions

Setting	Description
Included occupancy	Number of guests included in the room rate.
Stop sell	Option to block this room rate by default.
Maximum occupancy	Maximum number of guests allowed for this room rate.
Release period	Number of days in advance a reservation must be made.
Minimum length of stay	Minimum number of nights required for booking.
Maximum length of stay	Maximum number of nights allowed for booking.
Inclusions	Items included in the rate (Breakfast, Lunch, or Dinner), which are sent to supported channels like Booking.com.

Pricing details

Setting	Description
Override rate plan pricing	Option appearing only for derived rate plans, allowing you to override the parent rate plan's pricing rules (not recommended).
Minimum rate	The lowest price allowed for this room rate in inventory.
Daily rates	Choose between manually entering rates or deriving them from another room rate.

Extra rates and discounts

Setting	Description
Extra adult rate	Amount charged per additional adult beyond the included occupancy (per night).
Extra child rate	Amount charged per additional child beyond the included occupancy (per night).
Single guest discount	Discount for single occupancy when the included occupancy is two or more (specified as an amount or percentage).

💡 Fields displaying a lock icon indicate inherited values from the room type or rate plan. Override inherited values by clicking the lock icon and entering a new value specific to this room rate.

Notes:

You can use Included occupancy and Extra adult rate to manage pricing for different guest counts under a single rate plan. For example, set Included occupancy to 1 and add an Extra adult rate to cover additional guests up to your maximum occupancy. On your direct booking engine, the price will update dynamically based on guest count. For OTA channels, you will need to configure occupancy and pricing settings directly on the channel
Configure channel-specific restrictions when mapping the rate to channels (in channel rate configuration)

Editing or deleting a room rate

To modify or remove an existing room rate:

Navigate to Rooms and rates > Rate plans
Click the parent rate plan's down arrow (v) to display its room rates
Select the specific room rate to modify or delete
In the Room rate actions menu, choose Edit or Delete
Make your changes and click Save#, or confirm deletion

When deleting, ensure you're selecting the room rate, not the rate plan. Deleting a rate plan removes all its associated room rates and channel mappings.

Before deleting a room rate

Deletion is permanent and cannot be undone
Associated mapped channel rates will also be deleted, stopping updates to these rates
Equivalent rates on your channels and connected systems will not be automatically deleted—you must remove these separately
Deletion is prevented if there are existing reservations through your direct booking engine with future check-out dates
Consider suspending the direct booking rate until all reservations have checked out before attempting deletion

Bulk edit room rates

You can update the following settings for multiple room rates at once using bulk edit:

Extra adult rate
Extra child rate
Included occupancy
Maximum occupancy
Enable/disable occupancy based pricing (OBP)

💡 These are the only settings available for bulk edit.

To bulk edit room rates:

Navigate to Rooms and rates > Rate plans.
Turn on Bulk edit mode.
Select the room rates to update. You can select all rate plans and associated room rates, or individual room rates.
Click the ellipsis button (three dots) and select Edit [number] room rates.
Update the settings you want to change. For each field, select Leave as is, Enter new value, or Clear existing value. For OBP, select Leave as is, Enable all, or Disable all.
Click Save changes.