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Manage extra selling items

Updated over 3 weeks ago

What are extras?

Extras are additional products or services that complement your guest’s stay. Examples include:

  • Airport shuttles

  • Breakfast options

  • Minibar items

  • Spa treatments

  • Local tours or activities

  • Romantic packages

Why offer extras?

  • Generate additional revenue

  • Enhancing your guest’s booking experience

  • Encourage repeat bookings

  • Build strong partnerships with local businesses

Types of extras

  • Per Booking: Applied once (e.g., late check-in fee)

  • Per Person Per Night: Varies by guest and length of stay (e.g., meals)

  • Per Room: Applied once per room (e.g., welcome champagne)

  • Per Room Per Night: Applied per room per night (e.g., daily cleaning service)

  • Per person: Applied per guest (e.g., Spa treatments)

Creating extras

  1. Navigate to Direct Booking > Setup > Extra selling items

  2. Click Add extra

  3. Follow the steps to create a new extra

  4. Click Save extra

Managing extras

  1. Navigate to Direct Booking > Setup > Extra selling items

  2. Click on the ellipsis (...) next the extra you want to modify

  3. Choose from the following options:

    1. Edit

    2. Assign

    3. Duplicate

    4. Delete

💡 You can change the order of which your extras will appear on your booking engine. To do this, go to Direct booking > Extras, click on the Reorder extras button, and drag and drop extras to change their order. Note that on the booking summary, extras appear in the order guests selected them, regardless of extra type (per person, per room, etc.). The display order for the booking summary page cannot be customised.

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