What are extras?
Extras are additional products or services that complement your guest’s stay. Examples include:
Airport shuttles
Breakfast options
Minibar items
Spa treatments
Local tours or activities
Romantic packages
Why offer extras?
Generate additional revenue
Enhancing your guest’s booking experience
Encourage repeat bookings
Build strong partnerships with local businesses
Types of extras
Per Booking: Applied once (e.g., late check-in fee)
Per Person Per Night: Varies by guest and length of stay (e.g., meals)
Per Room: Applied once per room (e.g., welcome champagne)
Per Room Per Night: Applied per room per night (e.g., daily cleaning service)
Per person: Applied per guest (e.g., Spa treatments)
Creating extras
Navigate to Direct Booking > Setup > Extra selling items
Click Add extra
Follow the steps to create a new extra
Click Save extra
💡 Making an extra mandatory: Tick the Mandatory extra checkbox if you want this extra to be automatically included in the rate plan. When ticked, the extra will appear as part of the rate plan description on your booking engine and guests must purchase it with their booking. When disabled, the extra remains optional and guests can choose whether to add it during booking.
Managing extras
Navigate to Direct Booking > Setup > Extra selling items
Click on the ellipsis (...) next the extra you want to modify
Choose from the following options:
Edit
Assign
Duplicate
Delete
💡 You can change the order of which your extras will appear on your booking engine. To do this, go to Direct booking > Extras, click on the Reorder extras button, and drag and drop extras to change their order. Note that on the booking summary, extras appear in the order guests selected them, regardless of extra type (per person, per room, etc.). The display order for the booking summary page cannot be customised.