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Run and export police reports

Updated over 6 months ago

Spanish law requires hotels to submit daily police reports for all guests aged 16 and older, including both check-ins and check-outs for the selected date. This report is only available for properties located in Spain.

Before you begin

  • You must have your Hotel Establishment Code ready (provided by the Police)

  • Your property must be registered in Spain

  • You need admin access to configure property details

Add your hotel establishment code

To submit police reports, first set up yourHotel Establishment Code:

  1. Navigate to Setup > Property details

  2. Find the Hotel Establishment Code field

  3. Enter your code

  4. Click Save

Generate and export the police report

  1. Navigate to Reports > Operational > Police report

  2. Select your date range

  3. Review the Report Reference Number (generated automatically but can be changed)

  4. Click Export Report

A .txt file will be generated and downloaded automatically. This file should be submitted through the official police website.

Note: For guidance on submitting the report to the police website, please refer to the police report manual.

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