Log in with MFA using the Little Hotelier mobile app:
Before you begin
Ensure you have your email address and password ready
Install the Little Hotelier mobile app for Multi-Factor Authentication (MFA)
Set up the Little Hotelier mobile app as your Multi-Factor Authentication (MFA) method
Check you have a stable internet connection
Login steps
Navigate to the Little Hotelier login page:
Type your email address
Enter your password
Click Log in
Complete multi-factor authentication using the Little Hotelier mobile app:
Note the number displayed on your desktop screen
Open the Little Hotelier mobile app
Respond to the sign-in authorisation notification
Select the matching number shown in your mobile app
Complete biometric verification when prompted
Upon successful verification, your property dashboard will load
All features and menus will become available
💡 If you use a different MFA method, such as an authenticator app or browser authenticator extension, the login flow differs from the steps above.
Note: Each staff member must have their own user account with a unique email address. The system automatically blocks logins when it detects unusual activity. You may see an error message “Unauthorized access blocked" or “Sorry, unable to process your request”.
Password requirements
Minimum 8 characters
Combination of letters and numbers
Include special characters
Troubleshooting common login issues
If you’re having trouble logging in, try the following:
Verify your email address is correct
Ensure Caps Lock is off when entering your password
Clear your browser’s cache and cookies
Try using a different browser
Password reset
If you've forgotten your password:
Click the Forgot password? link on the login page
Follow the reset instructions sent to your email
Create a new password that meets the requirements listed above
Important notes:
New devices or browsers will require additional security verification
Both your desktop and mobile app will be granted access after successful MFA verification
If you need assistance accessing your account, contact our support team