Before you begin

You must use the desktop version of Little Hotelier to rectify invoices
Mobile app functionality is not available for this feature

Overview

A rectified invoice is an updated version of an existing invoice, used to reflect changes made to a reservation. It keeps records accurate and ensures guests always have an up-to-date invoice. Little Hotelier can help you by automating many of the tasks involved in creating and maintaining these rectified invoices.

In Spanish jurisdictions, properties are legally required to issue a rectified invoice whenever specific reservation details change. If the reservation changes again, a further rectified invoice must be issued and so on for any subsequent changes.

Example: A guest books a two-night stay, pays, and receives an invoice. The next day, they call to extend to three nights and add breakfast. Once the additional payment is taken, a rectified invoice must be issued reflecting the updated details.

When to rectify an invoice

Automatic prompts

Under Spanish law, a rectified invoice must be issued whenever specific reservation or billing details change after an invoice has been created.

Little Hotelier automatically prompts you to rectify an invoice when these details change:

Reservation dates
Number of rooms and extras booked
Price of rooms and extras
Descriptions of rooms and extras
Guest name
Guest address
Taxes applied to the booking

Manual rectification required

For the following changes, you won't be prompted but Spanish law still requires you to rectify the invoice when these details change:

Legal name of your company or customer
Address of your company or customer
VAT number of your company or customer

💡 Note: VAT (Value-added tax) is a tax applied to goods and services in some jurisdictions.

How to rectify an invoice

Invoice rectification is only available on the desktop version of Little Hotelier, not the mobile app.

Automatic prompts

Navigate to Calendar or Reservations
Click on the relevant reservation
Select the Invoices tab
Click Rectify invoice when prompted
Enter an Invoice rectification note describing the changes
Click Rectify invoice

The rectified invoice will appear in the Older Invoices and Invoice History sections.

Manual rectification

Navigate to Calendar or Reservations
Click on the relevant reservation
Select the Invoices tab
Click Rectify invoice in the Current invoice section
Enter an explanation of the changes
Click Rectify invoice

Email or print a rectified invoice

After rectifying the invoice, you can email or print it by clicking View/print next to the cancelled invoice.

Frequently asked questions

Is Little Hotelier compliant with Spanish laws about invoice numbering?

Yes. Invoices and rectified invoices are numbered in compliance with Spanish laws. These laws require that invoices:

Are numbered using a specific format.
Have no missing numbers in the sequence.
Use a prefix on rectified invoice numbers to indicate the invoice has been rectified.

Little Hotelier uses the "R-" prefix for rectified invoices.

Here are examples of the correct format for an invoice and a rectified invoice:

Invoice: 2022-01-property-001
Rectified invoice: R-2022-01-property-001

What happens if the same reservation is rectified more than once?

Each rectification generates a new incremental number. For example, if a reservation is rectified three times, the rectified invoices will be numbered R-1, R-2, and R-3. This makes it easier to distinguish between multiple rectifications on the same original invoice.

This applies to new invoices only. Existing invoices will not be renumbered.