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Set up language and translations

Set up different languages and translations for your guest facing booking engine.

Updated over 2 weeks ago

Overview

Make your property more accessible to potential guests by offering multiple languages on your booking engine.

Enable translations

  1. Navigate to Setup > Translations

  2. Click Add a language

  3. Select languages

  4. Click Save

Add additional languages

  1. Click Manage languages

  2. Select languages

  3. Click Save

Manage translations

  1. Go to Setup > Translations

  2. Click pencil icon

  3. Enter custom translations in each of the fields

  4. Click Publish

What fields can I translate?

Below is the list of translatable fields for your booking engine:

  • Property settings tab: Property name, Street, Postcode, City, State/Municipality, Phone number, Alternative phone number, Property description, Terms, conditions and privacy policy, Location instructions, GDPR consent message, Property cancellation policy

  • Room types tab: Custom room type name (Booking engine only), Description

  • Room rates tab: Name (discoverability label), Description, Custom text

  • Rate plans tab: Translate fields for rate plans that are highlighted as package

  • Policies tab: Room cancellation policy

  • E-mails tab: Subject line, Header text, Footer text

  • Extras tab: Name, Description

What language will guests see when they visit your booking engine?

Your booking engine will automatically detect a guest's browser language and display the site in that language by default. If the browser language hasn't been added and published in your translations settings, the booking engine will fall back to your property's default language.

Guests can also select their preferred language using the language switcher on your booking engine. They'll receive their booking confirmation email in the chosen language, so make sure translations are available.

How to set the default language for your booking engine

  1. Go to Setup > Translations

  2. Click pencil icon next to default language

  3. Select language

  4. Click Save

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