Customer Support

View guest analytics in Guest Engagement.

Guest analytics

Track how your Guest Engagement scheduled messages perform, understand open rates and click rates, and identify opportunities.

Analytics for scheduled messages

Track guest satisfaction ratings from post-stay feedback and identify trends by room type, language, and time period.

Feedback analytics

Track how your upsell offers perform, understand revenue patterns, and identify opportunities for your offers in Guest Engagement.

Upsell analytics

Analytics

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