Customer Support

Outline of all the features with instructions to set up and start seeing and enjoying all the great benefits of Guest Engagement.

Setting up Guest Engagement

Guest Engagement: Set up your property settings.

Set up your property settings for Guest Engagement

Set up your digital guest directory

Set up the check-in form

Set up guest feedback

Learn the basic steps on building offers, choosing questions, personalisation and segmentation for guests.

Setting up and managing upsells

Get a checklist for each Guest Engagement module so you don't miss anything as you set them up

Guest Engagement setup checklists

Guest Engagement: video tutorials

Learn how to communicate with guests using automated scheduled messages and Messaging hub.

Set up Communication

Setting Up Guest Engagement

Create a custom design with text, images, and links

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