Available email templates
All email templates can be toggled on or off as needed:
Default email templates
Reservation confirmation: Sent after booking with confirmation details
Reservation modification: Sent after booking details have been modified
Reservation cancellation: Sent when a booking is cancelled
Optional email templates
Pre-arrival message: Reminder email sent before check-in
Post-departure message: Thank you email sent after checkout
Steps to customise emails
Navigate to Setup > Guest emails
Click the pencil icon next to the email template you want to modify
Customise the following fields:
Subject
Header text
Footer text
Header image
Footer image
Click Show preview to see changes
Save your changes
Notes:
For pre-arrival and post-departure emails, configure when you want the email sent
Terms & conditions can be configured under Setup > Policies
Recommended image specs:
JPG, GIF or PNG format
580px width and 164px height